Terms & Conditions

Client records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail.

Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Exclusions and Limitations
The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

• excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and

• excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

Sinister Controls LLC does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Safety

Pneumatic props that utilize compressed air have a considerable source of energy and accordingly, precautions must be taken to prevent accidents from its use or misuse. Improper selection or improper use or failure of the products manufactured by Sinister Controls LLC can cause property damage, personal injury and in extreme cases death.

Compressed air should never be applied to the body. Air ports, pipes, fittings, etc., should never be blocked by one's hand or other body part. Before connecting any pneumatic prop to a compressed air supply, all of the mountings, fittings, pipe work, and electrical connections should be checked. Under no circumstances should any removal of fittings or pipe work be attempted with the air supply connected. Air and electrical supplies must be disconnected and locked-out before any adjustment, maintenance, or dismantling is started.

Air cannons pose a particular risk of injury due to the large volume of air that is expelled and the fact that they can fire without warning. Never point an air cannon at a person, especially their face or ears. They are intended to create a startle effect, not to blow air onto a person. Some cannons are capable of very high decibels that can be uncomfortable or in extreme cases cause hearing damage. Extreme care must be taken so that the sound is kept at a comfortable and safe level. Air cannons manufactured by Sinister Controls LLC are not actual cannons and should never be used to fire a projectile. This is dangerous and can cause bodily injury as well as damage the prop.

The maximum allowable pressures of all products must be strictly observed. No product from Sinister Controls LLC is designed to exceed 125 psi. Typically maximum air pressure is 100psi. Many products have a lower maximum pressure – refer to the specific product documentation. Most products will work well at pressures as low as 40 ~60 psi. It is highly recommended to run the props at the lowest pressure level possible. This will increase the life of the product, operate more efficiently consuming less air, as well as reduce the risks inherent is pneumatic devices. Never exceed the temperature rating of a product. Excessive heat can shorten the life expectancy of a product and result in complete product failure.

Some synthetic oils can and will attack the pneumatic seals in the products. If there is any possibility of synthetic oils or greases migrating into the pneumatic components check for compatibility with the seal materials used. Consult Sinister Controls LLC for materials of construction.

Warning labels should not be removed, painted over or otherwise obscured. Props manufactured by Sinister Controls LLC should never be modified, altered, or disassembled by the end user. Doing so compromises the integrity of the product and therefore Sinister Controls can not condone the use of an altered product. Altering the product will void your warranty.

Due to the variety of operating conditions and various applications, the end user is solely responsible for the selection of any product and assuring that all performance, safety and warning requirements of the product are met. Should there be any questions or concerns, please notify Sinister Controls LLC prior to using the device.

Payment

Cash, Personal Check with proper identification, and most major Credit/Debit Cards, are all acceptable methods of payment. Our Terms for retail customers are payment in full at time of order. Wholesale customers are net 30 days. Special terms may be available for large purchases if requested prior to placing an order. All goods remain the property of the Company until paid for in full. Monies that remain outstanding by the due date will incur late payment interest at the rate of 2% on the outstanding balance until such time as the balance is paid in full and final settlement. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

Returned checks will incur up to a $50 charge to cover banking fees and administrative costs. In an instance of a second Returned check, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.  

Cancellation Policy

Minimum 24 hours notice of cancellation required. Special order or rush items can not be cancelled. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy  up to $100 charge to cover any subsequent administrative expenses.

Termination of Agreements and Refunds Policy

Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded. We reserve the right to charge up to a 30% re-stocking fee on returned items. Items may only be returned after receiving approval and a return authorization number (RMA).

Availability